This error message appears when an unexpected Shoppa error has occurred. This error can be caused by corrupt data, multiple active processes accessing Shoppas database or installation files as well as unidentified/unknown sources. Perform these actions to resolve the issue: Shut down any active Shoppa sessions Restart Shoppa If the…
This error occurs when your network can’t connect to the Shoppa services. The cause can include internet traffic being blocked by a firewall, instability of the network or a general service error. Perform these steps if you experience the issue: Restart Shoppa to verify that it’s not a temporary issue…
Creating templates or adding pictures are features limited to the Design and the Enterprise license. To request such changes you will need to contact your headquarters or send Feedback via Shoppa with a description of the request. Follow these steps to send feedback: Start Shoppa Open a template Click the…
This issue may occur when printing all or a few signs from Shoppa.The issue occurs when certain printer drivers attempts to handle linebreaks within the print job name. Please perform the following steps to resolve the issue: 1. Install the latest available printer driver for your printer. 2. Upgrade to…
This error usually occurs when the the computer can’t access the printer due to changes in the printer driver or network. The error can also be caused by a corrupt picture in the template. Start by creating a new printer binding, you can see how here If you can print…
If you for example want to print two A6-format signs and one A5-format sign, Shoppa will place the signs on the same A4-paper. If you experience any issues with this feature you may have a printer binding with the wrong format configured. Read more and learn how to configure a…
Minimum System Requirements: Windows 7 or later, with the most recent service pack applied Microsoft .Net 3.5 Framework installed with the most recent service pack applied 2.5GHz processor 1GB1 available hard disk space per Mediablob user 512 MB available RAM for Mediablob to use 1024 x 768 monitor resolution Mouse Keyboard …
When printing, Shoppa accesses the drivers of the installed printers. If this process is slow, it can be perceived that it takes a long time to print from Shoppa. If you experience slow printing, please perform these actions: In the Windows start menu, search for “Printers” Open “Printers and scanners”…
Shoppa will automatically detect if the active sign will fit the format or printer when creating a printer binding. If the formats are missing when you are creating the printer binding this means that Shoppa has found that the printer format is too small to print the sign on and…
If you feel like templates or pictures are missing that you used to have access to this is most often caused by changes made by your headquarters. In this case you should read any notifications about upcoming changes to Shoppa material. If no changes have been announced you will need…