Printer could not be accessed

This error usually occurs when the image used in the template is corrupt. To resolve the issue, please follow these steps:

1. Exit Shoppa
2. Open the Windows start menu and type %appdata% and press Enter
3. Open the “Shoppa” folder within %appdata%
4. Find the folder with the name “cache”
5. Delete the cache folder
6. Start Shoppa

This process should result in Shoppa downloading a new picture when printing which should resolve the issue.