Status: Waiting for Director Problem: The screen displays the message ”Waiting for Director” for a longer period. Cause: The player has a network connection but cannot find...
White text on blue background Problem: The screen displays the message ”Screen #1”, or another number. Cause: The player is not registered in Shoppa. Solution: Add the player...
Error: No network Problem: The screen displays the message ”No network” for a longer period. Cause: The player and the director have found each other in the network, but...
Alphanumeric code Problem: The screen displays an eight-character alphanumeric code, in the style of “R8MEM9JG” for a longer period. Cause: The director has not found a...
Pink window Problem: One or more slides show a pink box across all or part of the screen. Cause: The pink boxes are intended to play a video, but the video could...