Status: Waiting for Director Problem: The screen displays the message ”Waiting for Director” for a longer period. Cause: The player has a network connection but cannot find...
Status: Waiting for network Problem: The screen displays the message “Waiting for network” for a longer period. Cause: The player has no network connection. Solution: Confirm that the...
White text on blue background Problem: The screen displays the message ”Screen #1”, or another number. Cause: The player is not registered in Shoppa. Solution: Add the player...
Black screen Problem: The screen is black. Cause: The screen is turned off or wrong source. Solution: Confirm that the screen is turned on and the source...
The screen displays material that you have not sent to the player Problem: The screen displays material that you have not sent to the player. Cause: The player or a channel has an offline material playlist. The...