Listed campaigns will be greyed out if Shoppa determines that no products should be shown based on your campaign product assortment in combination with the active search filter.
This is usually resolved by changing the active search filter to “All products” and then reentering the campaign. This should show every article within the campaign as no search filter is set.
- Click the filter icon to the left of the top right search bar
- Remove My products, Campaigns and Product groups from the selection or select All products
- You should now be able to access all products for the selected campaign