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Missing templates, layouts, formats or pictures

If you feel like templates or pictures are missing that you used to have access to this is most often caused by changes made by your headquarters. In this case you should read any notifications about upcoming changes to Shoppa material.

If no changes have been announced you will need to contact your headquarters regarding the missing material. You can also send a feedback email to the template manager. 

Follow these steps to send feedback:

  1. Start Shoppa
  2. Open a template
  3. Click the information icon in the upper left corner
  4. Click “Send feedback”
  5. The feedback window will now open, type your feedback or request
  6. Click Send

The feedback has now been sent to the template manager.

Updated on 14 december, 2020

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